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  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • How much does training cost?
    We offer your first training session free of charge! Please contact us today, if you would like to pop along to join us.
  • What is a Therapy Dog?
    Therapy Dogs are sometimes called "Comfort dogs" they are often a pet dog belonging to a volunteer who visits establishments or the community to provide emotional support for people, which can be of therapeutic benefit. A Therapy dog does not have any public access rights!
  • What is an Assistance Dog?
    Assistance Dogs are highly trained to perform a specific set of tasks and focus on a single person. They support disabled people and people with medical conditions in a variety of ways, helping to mitigate the persons disability. An Assistance Dog has public access rights under UK law and can access places such as supermarkets, restaurants, planes! ​
  • What dog training classes do we offer?
    We currently have Puppy Foundation, Beginners, Bronze, Silver and Assistance Dog classes available. We also have Kids Therapy and Puppy Socialisation classes starting very soon! Please contact us for more details or if you would join us for a free first training session in the Beginners class.
  • When are the dog training classes?
    All dog training classes are on every Sunday, each class has a different time slot, please contact us for class times.
  • Where is the dog training class?
    Blackfaulds Place, Fauldhouse, West Lothian EH47 9AS (Next door to the Salvation Army)
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